At fashionspass.com, orders are processed immediately to ensure fast delivery.
Therefore, once an order has been placed, we cannot accept cancellations.
Please review your order carefully before completing your purchase.

Return & Refund Policy

Customer satisfaction is important to us. If you are not fully satisfied with your purchase, we offer a 7-day return and refund window from the date the product is delivered.

Eligibility for Refund

To qualify for a refund:

Item must be unused and in its original condition.
All tags, packaging, and accessories must be intact and included.
We reserve the right to refuse returns that do not meet these conditions.

How to Initiate a Return

To start a return, please contact us at info@fashionspass.com within 2 days of receiving the product.
We will provide a return label (if applicable) and instructions for sending the item back.

Once the returned product is received and inspected, your refund will be processed.

Refund Timeframe

Please allow 2–3 business days after the return is received for the refund to be issued.
Refunds will be made to the original payment method used during checkout.

Non-Refundable Items

The following items cannot be returned or refunded:

Items that are damaged, used, washed, or altered
Products listed as Final Sale

Important Note

The “Cancellation” and “Return & Refund” sections apply only to products available for purchase on fashionspass.com.
If any page or section references products that are not sold on the website, please disregard those references—they will be updated to accurately match our current product catalog.

Contact Us

If you have any questions about cancellations, returns, or refunds, please reach out to us at:
📧 info@fashionspass.com